Purchase Order Payments
Once you have signed the AOD you need to download the purchase order to send to the vendor so that they can issue you with an invoice for payment.
It is important to send the purchase order to the vendor when requesting the invoice so that they have all the correct billing information.
Click on the Download PO button and the purchase order will be downloaded to your device:
It is very important that the invoice reflects the correct information. If any required information is missing, the invoice cannot be scheduled for payment and it will be rejected.
Once you have the invoice, addressed to Learn App, submit it for approval by clicking in the upload field to select and upload the document:
As soon as the invoice has been approved it will be allocated for payment in the next payment run.
Payment Dates and Deadlines:
As mandated by your organisation, invoices will be paid once monthly.
The cut-off date for invoice approvals is COB on the 15th of every month.
· Invoices submitted and approved on Learn between the 16th of the month and the 15th of the following month will be paid on the 3rd of the next month.
For example:
If your invoice is approved on Learn on 20 July, the cut-off is 15 August so payment will be processed on 3 September.
We will do our best to view your invoices as soon as they come in to ensure they are approved
before the cut-off.
* Please note that payments will only happen on business days so, where the 3rd falls on a weekend or public holiday, payment will be processed on the next business day.
Once your invoice has been approved you can open the booking window where you will see the date that payment is scheduled for. This date will update once payment has been made:
What if my invoice is rejected?
If your invoice is rejected you will receive an email notification to let you know. This email will contain the exact reason for why the document was rejected. Please look at the reason carefully and then upload an updated version of the invoice with the required corrections.