How to book training or certification with a LEARN Vendor

Learn Vendors are the preferred suppliers who have been onboarded onto the platform.

Booking your training or certification with one of these vendors is a simple process whereby you request exactly what you want to do, and when you want to do it, and vendors respond to you with offers. You can then compare all the offers and book the option that suits you best.

This how-to-guide outlines all the steps you need to take to submit and complete your booking with a Learn Vendor.

To get started, click on the New Booking link in the blue block in the top right of your screen:

The booking type you need, Learn Vendor, is already selected by default so all you need to do is click on the “Title Search” button: 

Type the title you are looking for into the search field at the top and then scroll through the results to find exactly what you need. Take note of the type of booking indicated on the right. Next, click on the title you would like to book:

Complete all the required information, making sure that the dates and delivery method information you input is accurate so that vendors can respond with the most relevant offers. Provide your motivation and, if prompted, indicate whether this request is on your approved training plan.

Lastly, click the Submit Request button:

Your request has now been submitted to all the Learn Vendors who offer the provider you requested. You will receive an email as soon as a vendor responds with an offer. Click the “View Offer” button in the email to be directed to your Bookings page where you can see the details:

You can also check for updates to your booking directly on your dashboard. You will see the status change from “Request Sent” to “Action Required” as soon as there is an offer available for you to view. The 2 Actions menus at the top of your dashboard also alert you as soon as there is something for you to do, just click on them to see exactly what action is required:

Once you have clicked the “View Offer” button in the email or clicked on the booking on your dashboard you will see which vendors have sent you an offer and which vendors still need to respond. Click on the View Offer button to see the details of the offer or offers:

If there is more than 1 vendor that matched your request there will be a mandatory waiting period of 8 hours before you can accept an offer. This is to ensure you compare the offers and accept the best option.

Once you have decided which offer is best for you, select it, then check the acknowledgement checkbox and, lastly, click the Accept Offer button:

You will be directed to the Acknowledgement of Debt for your booking, complete the AOD so that your booking can be submitted for approval. As soon as you have signed your AOD you have successfully submitted your booking with a Learn Vendor.😊

It will be sent first to your Manager for approval, then to the L&D team for approval and finally will be accepted by the vendor. You can monitor the progress of the approvals by opening the booking window from your dashboard at anytime:

You will be notified by email as soon as your booking is approved!

* Once you have completed the training or certification remember to upload your completion certificate so that your booking is complete and your AOD can start to deplete!